| What is your return policy? |
The AFO warranty is for defective products only. We do not accept remorse returns (i.e. changed your mind or found something different). Returns are accepted in the store only within 90 days of purchase. Returns are for product exchange, product repair or store credit only. We do not provide refunds in any form.
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| My product stopped working, Can I return it? |
All products purchased from America's Factory Outlet are covered under our 90-day warranty to repair or replace your product. We do not give money back, rather we will gladly fix the item for you or swap it out for a new working one.
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| I want to exchange a product, but I've lost my receipt. |
As long as we can look up your order in our system, then we can process an exchange. If your transaction is not in our system, then we cannot exchange your item.
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